Dealing with service

In order to get the updated requirements and respond it timely, DIYPC has set up email center:, which is used for dealing with the pre-sales consultant, query during use, after-sales maintenance, and other requirements.

Dealing with information

After receiving customer’s inquiry emails, the representative of DIYPC will deal with the customer information according the requirements, establish customer's file, and send the requirements to the corresponding service center through DIYPC Customer Service Management System.


After service, the authorized service provider will send the service result to DIYPC customers through DIYPC Customer Service Management System.

After-sales Maintenance Service

DIYPC offers 1 year warranty on our products.

Note: After warranty period, if any problem and fault occur and the user think that technician is needed to offer field support, Pls. email to, our support team will respond within 24 hours, to offer maintenance free of charge or change service support. DIYPC after-sales service center has a professional service team with super skill, professional ability, and plentiful experience in maintenance and support.

Shenzhen office: No.478 Jinwan Road, Jinqiao Export Processing Zone, Pudong District, Shanghai, China